How the subscription works
SwiftCert offers 3 auto-renewing subscription plans (3-month, 6-month, and annual) that unlock unlimited certificate PDF exports for as long as the subscription is active. Quotes, invoices, expenses, mileage, and tax summaries are always free and never require a subscription.
Unless cancelled at least 24 hours before the end of the current period, a subscription automatically renews for another term at the same price, and your payment method on file (managed entirely by Apple or Google) is charged for the renewal.
Refunds and cancellation
Cancelling stops future renewals but does not refund the period you've already paid for — you keep full access until that period ends.
You can cancel anytime from your phone's App Store or Google Play subscription settings, or from SwiftCert's own Settings screen, which links directly there. SwiftCert does not process payments or hold your subscription funds — Apple and Google are the seller of record for every subscription and operate their own refund processes. SwiftCert cannot override, block, or issue a refund on their behalf for a partially used period, a renewal you forgot to cancel, accidental purchases, device changes, uninstalling the app, or stopping use of the app. If you believe you're entitled to a refund, request it directly through your Apple ID purchase history or Google Play order history; whether to grant it is entirely at their discretion.
Nothing in this policy overrides any statutory refund or cancellation right you may have under applicable law that cannot be limited by a private policy — for example, UK and EU rules on digital content and distance selling. Check the relevant regulations or your app store's own subscription policy for how any cooling-off period applies to your purchase.
Why we can't issue refunds directly
SwiftCert is designed to work offline, and your certificates and job records stay on your own device, not in an online account controlled by SwiftCert. Your subscription itself is billed and managed entirely by Apple or Google — SwiftCert never receives your payment details and has no ability to directly charge, refund, or adjust a subscription payment on their platforms.
The 30-day free period
Every new install includes 30 days of full, unlimited access with no payment method required. This free period is not a purchase and is not eligible for refund, extension, or cash value — it's provided once, automatically, as part of using the app for the first time.
Contact
If a subscription purchase or renewal doesn't unlock access as expected, contact us with your store receipt details and we will help investigate the issue. Purchase issues or questions: swiftcertapp@gmail.com. See our Contact Us page for what to include and how quickly we reply.
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